Bookee vs Mindbody
If you look outside the marketing gimmicks the choice between Bookee and Mindbody is very simple. And that is the reason 95% of the Bookee clients are ex-Mindbody.
Table of contents
Part 1
#1 Feature Comparison
Paying more for an outdated platform?
On paper, you are comparing the top two software by feature list. But this is where the irony hits hard. For Mindbody, the long feature list on paper does not translate into real-world success without multiple paid integrations
The best way to compare the two software is to compare Bookee's Pro plan ($199) with Mindbody's Accelerate ($279 + addons) plan.
The best way to compare the two software is to compare Bookee's Pro plan ($199) with Mindbody's Accelerate ($279 + addons) plan.
Suited for
Fitness studios & gyms of all sizes
Fitness studios & gyms of all sizes
Pricing
All inclusive
Pricing publicly available
All inclusive
Pricing publicly available
Budget
Best value
Expensive
Ease of use
Outstanding
Poor
All in one
Truly all-in-one solution
No third party addons required
Wide feature set but still needs multiple integrations
Multiple third party addons required
Payment processing
No hidden charges
0% commissions
Saved card info with you
Hidden charges
Hidden commissions
Saved card info with Mindbody
Website
Multi-page
All pages inside your website
Unique URLs for marketing
Mobile first design
No external developer required
Single page
Redirects to external Mindbody store
No unique URLs
Not mobile friendly
External developer required
Customer app
Industry best
iOS and Android
Branded app in every plan
Dedicated apps from $189 (Total cost)
Outdated and expensive
iOS and Android
Marketplace app that steals clients (How?)
Dedicated apps from $499
Services
Classes
Appointments
Courses and workshops
With unified calendar & filters
Classes
Appointments
Courses and workshops
Separate calendar for each service
Live streaming
Unique link-free Zoom integration
Never create or share link, end to end automation
Mindbody’s streaming platform
Expensive and buggy
Video on demand
On-demand platform built-in
Create and price multiple collections and courses
Bundle with exisitng membership plans
On-demand platform built-in
No video collection options
Staff app
iOS and Android app for staff
Check-in kiosk
iOS and Android app for staff
Check-in kiosk
Staff payroll
Yes, with extensive options
Flat and tiered commissions for all events
Customise for each service
Yes, but complicated implementation
Flat and tiered commissions for classes
Training & implementation
1:1 training, handholding & support
Dedicated customer success team
Long and complicated setup
Implementing features is time intensive
#2 What Mindbody cannot do
What you cannot do in Mindbody?
You cannot have a fully integrated website where clients can purchase classes, workshops, retail products, on-demand videos — without ever leaving your website.
You cannot convert your social media and newsletter audience to customers using unique checkout links.
You cannot engage and retain clients with your own branded mobile app until you pay more than $500 to Mindbody.
You cannot offer a seamless virtual experience to clients. You will need to pay atleast $99 to automate your Zoom classes through Fitgrid. For on-demand videos you cannot create custom playlists and online courses. Or even bundle them with existing memberships.
You cannot have a single calendar where you can see all your different services i.e. classes, appointments, workshops. You wll have to switch between multiple tabs to have schedule visibility.
If you’re a multi-location studio, Mindbody will limit you from offering a standard brand experience. Client will be lost between multiple logins. Website and payment setup will be rigid. Switching between multiple locations will be challenging for your clients and your team.
#3 The ideological difference
Bookee is ideologically different
Your client’s loyalty to your business hurts the new Mindbody model. Meanwhile frequent switching helps them. This is where Bookee has an ideological difference with Mindbody. When you choose Bookee, we bring you closer to your clients. We do not try to make them our clients.
The real #StopTheSteal
Until you are not paying $699/month for the ultimate tier, your clients will be forced to use the Mindbody app — a marketplace where your clients are bombarded with offers from your competitors.
End result? More clients leave for your competitor. And while Mindbody will tell you the number of clients it got to your studio through the app, it will never tell you how many of your valued clients left for a competitor.
Your growth - not our profit
Mindbody wants to change the customer behavior to switch frequently. This will turn your clients into Mindbody clients and you will end up paying commission on their bookings.
We find this unethical since you pay Mindbody to manage your customers. Therefore when you choose Bookee, we bring you closer to your clients. We do not try to make them our clients. Even in our base $99 tier we offer a branded mobile app store to improve your engagement and retention.
We value transparency
Mindbody’s payment processing charges starts at 2.75% but ends up being much higher. Culprit? Hidden charges. Each payout you get lower than what you expect. That's not all, you also have no control over the saved credit card info of your clients either.
That's where Bookee is significantly different. You control the credit card info in your Stripe account. And with Stripe you get the transparency of world's best payment provider. One-day settlements and not a single hidden charge.
#4 Summary
When to choose Mindbody, and when Bookee?
Bookee is perfect for studios who want one complete solution and don’t want to pay for third-party paid integrations
Bookee is designed to increase online sales and bookings — for in-person and virtual services
Bookee will make your clients love you — and they will tell you how great your website and app is
Bookee is an ideologically different company which is focused on helping you retain your clients, not steal them from you
Bookee is the most easy to use software out there, and unlike other products we know what a great design means — simple yet powerful
Mindbody can work for you if your business model doesn’t require any online presence and your client's book by calling
You only make sales in-person, not through website or mobile app
You are happy to pay 30% more for an old brand name — which suffers from frequent downtime
#5 already using Mindbody?
The high cost of not switching
Mindbody gave industry a jump start a decade ago, but today it's not only outdated, but also risky for your business.
Why switch now?
You are paying more to waste your time and your team’s time
You are losing upto 20% of your online sales because external Mindbody store
You are losing your clients to Mindbody in the Classpass vs Mindbody battle
Switching to Bookee
Has zero switching costs or business down time — you go to sleep on Mindbody and wake up to Bookee
Doesn’t take your time, as we do the work for you
is TOTALLY FREE
How we make this possible?
We work really hard behind the scenes to make your switch feel like a blink. And we do it for one simple reason — so that ambitious business owners do not kick the can down the road until it's too late.
95% of the studios using Bookee came from Mindbody. Don’t get left behind.
We hear the same thing every time a business moves to Bookee - can't believe it would be this smooth and easy. What's stopping you now?
